Shipping policy
Shipping
We aim to package and send a dispatch notification within 7 business days of receiving your order for in stock products.
Please allow up to 10 weeks for dispatch (unless otherwise stated) on pre-order or print-on-demand items. You will be notified if we expect fulfilment to take longer than this.
Get in touch if you do not receive your notification within these periods by emailing us at info@moorartgallery.com including the order number that can be found on your order confirmation email.
All UK orders are dispatched using DHL Next Day Tracked & Signed. USA and European orders are via DHL Global Express. International orders are delivered via DHL Rest of World.
Once dispatched, please allow up to 3 working days for delivery to the UK, and please allow up to 7 working days for international addresses.
If delivery is unsuccessful and packages are returned to sender, postage charges will not be refunded in this situation, and additional redelivery charges will apply. We shall be under no liability for failure to deliver the products within the estimated time. European and International orders may be subject to import duties, and these charges are the buyer’s sole responsibility.
If you have any questions about your order, please contact us at info@moorartgallery.com