Shipping policy

Shipping

We offer free shipping in the UK only. On deliveries within the UK, we aim to send a dispatch notification within 10 business days of receiving your order.

For international deliveries, we aim to send a dispatch notification within 20 business days of receiving your order. Get in touch if you do not receive your notification within these periods by emailing us at info@moorartgallery.com including the order number that can be found on your order confirmation email. Please allow up to 12 weeks for despatch unless otherwise stated on new releases and pre-order items. You will be notified if we expect fulfilment to take longer than this. 

All UK orders are despatched using Royal Mail 48 services. International Orders will be despatched by Royal Mail, DHL, or LANDMARK GLOBAL, International tracked services. Once dispatched, please allow up to 5 working days for delivery to the UK, and please allow up to 20 working days for international addresses. If delivery is unsuccessful and packages are returned to sender, postage charges will not be refunded in this situation, and additional redelivery charges will apply. We shall be under no liability for failure to deliver the products within the estimated time. International orders may be subject to import duties, and these charges are the buyer’s sole responsibility.

If you have any questions about your order, please contact us at info@moorartgallery.com